Diagnostic

Get to the bottom of the problems plaguing your computer with this diagnostic service. After testing all of the software and hardware on your computer, we will diagnose and explain any problems facing your PC. We will follow up with an estimate for repair and a professional system analyzer report so you can make an informed decision regarding your next step.

Agent Work Time: 1 to 2 hours

A Planet Cyber Technician will:

• Troubleshoot 1 computer using Planet Cyber tools
• Test all software and hardware installed on the device for proper functionality
• Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution