Computer Repairs
PlaNet CYBER has organized a full-fledged repair center equipped with the right hardware and personnel to fix any computer/laptop hardware and/or software problems. Internet & Intranet Repair services are also available.

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In-HOUSE & ONSITE COMPUTER REPAIR SERVICES AND SUPPORT

Computer Sales
Being recognized as a computer technology center in the community there are many customers whom always inquire about purchasing CUSTOM computers. 

Remote Computer Repair
If you need your computer repaired right away, don't waste any time--call Planet Cyber for fast computer solutions! No matter if spyware, a worm or a virus has infected you, we'll use the most advanced technology to access your PC in a matter of minutes to perform remote on-screen computer repairs. With a secure encrypted connection, our technicians can access your computer with your permission over the Internet to fix it.
That means that once you make the call to Planet Cyber, after speaking with our technicians, it takes just a few minutes for our professionals to be connected to your machine with your approval. Once the connection is made, you can view our techs navigate the Hard Drive of your computer, find the problem, and fix it right away. You just sit back and watch on-screen as our trained technicians start to make your computer problems history in a matter of moments.
No matter where you are, we can fix your home or office computers. We can recover important files, eliminate spyware and viruses, and also download patches and updates to your machine from our location. The great part is, you don't need to wait for an available technician to get to you--we make the connection within a matter of minutes.
What's more, we bill in increments of 15 minutes, and only charge for time actually spent working on your problem. That means that not only do you get pretty much immediate service, but you'll never pay more for computer service than you have to.   

Computer Hardware Upgrades
When you're upgrading your computer hardware, you want to make sure that everything is installed properly. Computer hardware upgrades take your current system offline temporarily, and often require you to re-train your staff to operate the new machines. Trust your hardware service to Planet Cyber to make a smooth transition from the technology of yesterday to the gear of tomorrow.
First of all, we'll make sure that nothing gets lost in the transition. We'll create secure backups of all your important data, and transfer all your files to the new hardware. There's no need to worry, all of your documents can be moved from one Computer to the next without any file corruption.
Secondly, our professional technicians will hook everything up properly into your existing data network, or start a new one for you. We have certified CCNA networking professionals who will configure your office network to work most smoothly with your new and old devices. And we have training technicians who will come in and show you how to operate your newly configured computers.
We can even remotely train you to use new hardware and software, so that your training is flexible and works with your schedule.  

Computer Network Support
When you need computer network support, give Planet Cyber a call. We have a group of trained network professionals who can install, maintain, troubleshoot and repair any data network, no matter how big or small. No matter how new or old, our certified network technologists can get your company's data system online in no time.
Our three-step selection process ensures that we only get technicians who are qualified, capable, and customer-oriented to ensure your satisfaction with our services. We'll not only get your problems fixed and your networks in working order, but we'll even show you how we did it, which will help you out next time a similar problem occurs.
You can schedule onsite installation and maintenance, or arrange for remote network repairs over the Internet on onsite in your home or office. No matter where you are in the world, we can connect to your machines and operate your network from afar. Even if your network has been hit by a virus or a worm, we can eliminate the threat and put your network back in working order. We can also attempt to recover lost files remotely.
So whatever your network's needs, there's nobody better to call for computer network support than Planet Cyber. We don't just do data networks--we now work with Voice over Internet Protocol (VoIP) networks, too.  

Computer Repair Services
When you're having computer problems, there's no better place to go to for computer repair services than to Planet Cyber. We have a wide array of IT professionals who can help you with any kind of computer problem, no matter how difficult or complex.
To start with, we maintain a wide array of service professionals of all specialties. That means we have networking professionals, printer and imaging experts, security experts, people who specialize in spyware and virus removal and more. We can work with PCs, Apple, Linux, or Unix machines, too. No job is too big or small for us, and our expert technicians know the world of technology inside and out and are always happy to help out.
On top of this, you get the best rates in the business for first class computer repair services. After our one-hour minimum visit, all of our technology services bill on a 15-minute clock--so that your bill most accurately reflects the amount of time you used the technician. What's more, you will have a dedicated service manager who will be available to you throughout the duration of your service with us and afterwards, and you'll never be charged for travel time or other extraneous fees.
So for quality and value, there's no better place to turn for all your computing needs than Planet Cyber. We can send a technician out to work on your system on site, and we can even make many of our repairs by connecting directly to your machines, no matter where they are.

Computer Technical Support
At Planet Cyber, we understand that computers are our specialty--and not everybody else's area of expertise. If you're having computer problems and don't even know where to start, give us a call at Planet Cyber.  We promise that when you call, you will deal with techs that are friendly, knowledgeable, and honest about your situation.
First of all, we'll tell you just what we're going to do, how long it's going to take, and what we estimate the cost to be in advance. Other companies will often take advantage of the fact that many of their clients aren't computer Professionals; but we're understanding and accommodating of that fact, and we will never abuse your trust. Our reputation for skill and integrity precede us, and they are the reason that we get so much repeat business.
If your situation is dire, we'll be frank with you about it. Many times on older machines or badly damaged systems, it will end up being more cost effective to simply buy new machines or new hardware than to attempt to fix the myriad problems. If this is the case, we'll tell you from the start, instead of spending hours attempting to fix a computer system that's in a hopeless state.
We can often save you time and money by solving your problems remotely. We can help talk you through the problem over the phone, or we can even connect directly to your computer and fix your problems for you over the Internet.  

Computer Virus Removal
If you suspect that your home or office computer/network has been infected with a virus, your best move is to call the professionals at Planet Cyber. Many new viruses are especially malicious pieces of code and can damage your computer even further if you try to remove them incorrectly. With the help of Planet Cyber, you can get speedy and affordable tech service to remove any viruses and spyware from your computer.
Once, viruses were just mean bits of code that would crash your computer. However, with the advent of e-commerce, identity thieves have found even more destructive ways to damage your computer. These viruses allow your computer to keep running, but mine your machine for personal data and send it back to the writer of the code.
At Planet Cyber, are technicians can remotely access your computer and purge it of all viruses and software. Just connect to us via a secure 256 bit connection, and one of our expert techs will scour your machine for any viruses and then safely remove any they find. We'll even show you how to update your computer so that you have the most cutting-edge virus protection available.
Our remote virus removal service is worlds cheaper than sending your computer to a repair service--and faster, too. Many times we can access your machine and clear it of all viruses and spyware in less than an hour!  

Data Disaster Recovery
If you think that you've lost valuable data from your computer system, don't fret! Just call Planet Cyber   Our expert data disaster recovery technicians can scour your hard drive and find files that might have otherwise been given up for lost. So no matter what state your computer is in, we can send in our professional salvage team to see what we can save.
If your computer itself has been damaged, such as in a fire or a flood, it may be possible to find files to recover on the drives, even if the computer itself is not operational. We can go through what remains of your disk drive and extract as much data as we can find. From this, we can frequently restore many of the important documents that were stored on your PC.
If you're afraid of data loss, you can rest easy at night by using our reliable data backup services.  Our VIP Priority Support Package is a great way to make use of the online data backup services, for a very low cost, so you do not have to worry about your critical information.  You can send your data securely to our remote storage stations via your internet connection, and we'll keep it safe for you. We can even set this up for you, or step you through it.  That way, should your computers ever be lost to disaster, you can restore all of your files from your remotely saved files.
So trust Planet Cyber for all your data security needs! We can help you prevent data loss through our affordable and reliable backup service, and we can help you with data disaster recovery via our data salvage process.  

Data Recovery Services
If you think that a valuable document has been accidentally deleted or lost from your computer, call us NOW at Planet Cyber.  Just because you can't find a file that doesn't mean it doesn't exist; many times, we can find your file on your hard drive and restore it. So don't panic! Give us a call and see what our data recovery services can do for you. Often, we can provide help remotely via the Internet in a matter of minutes.
Most computers today have elaborate backup mechanisms and system restore files that are kept in case of disaster. When you call Planet Cyber, we can show you how to access these files, so that we can try to find an earlier or intact version of a lost or corrupted file. Using cutting-edge technology, we can even connect to your machine remotely and search your hard drive ourselves to find your lost file.
Data recovery can be a costly process, especially if your machine is otherwise operational. Other data recovery services will want to come in person or even have you drop off or mail in your hard drive for analysis. If you can't do without your computer and don't want to lose productivity to maintenance time, trust Planet Cyber for speedy, affordable, and reliable service.
Most of the time, we can restore your lost or damaged file, sometimes in a matter of minutes. So don't worry--just call our professionals and get a free consultation with one of our Level 2 service managers who will help you determine the best course of action. Call us now or email  

Downloaded Music
The great part about the digital music revolution is the ease with which people can gain access to music. On top of the portability and compact storage provided by digital music formats, it is easy to get new music by downloading files from online music services. The only real disadvantage to digital music is that if you lose your computer or your hard drive is damaged, you can lose your entire music collection.
You can prevent this disaster by consulting with Planet Cyber and utilizing our great remote backup service. You don't need to store files to disk or anything--you just upload them to our storage facility via the Internet. We keep your files in a secure location, and you can access your files whenever you need them.
That way, if you should lose your computer, or it breaks down, you don't need to pay a second time for every song that you downloaded! At 99 cents a song, replacing your entire music collection, even a modest one, could well cost you a few hundred dollars. In contrast, our data storage service is affordable and is available at varying rates depending on how much storage space you need.
So upload your downloaded music to our remote data storage services, and rest easy knowing your entire collection is secure. For just a modest monthly storage fee, we'll hold on to copies of all your precious songs, so that should you ever need to replace your collection, it's waiting right there for you.

Helpdesk Solutions
When you're having computer/network troubles, you should know there's no better place to turn than to Planet Cyber. Whether they involve lost or corrupted files, system errors, or viruses and spyware, computer problems are a huge drain on your productivity. Whether it involves just 1 machine or 2500 machines on a network, we are always here at Planet Cyber ready to help you!  You want your technology issues to be solved as quickly as possible without costing a fortune--so look to us for live helpdesk solutions.

Virus Removal
As computer viruses become more and more vicious and more and more elaborate, it is becoming more difficult for people to deal with threats to their computers on their own. Once, a simple anti-virus program was all it took to hold off these malicious bits of code. However, the cold war between hackers and software manufacturers has been heating up, and viruses are getting meaner and more difficult to eradicate.
If your computer has been infected with a virus, call us now and we will remove the virus. Our computer security specialists keep up to date on emerging threats and how to fight them, as well as how to solve them. When your computer is infected, even with the newest virus, our pros will be able to remove it from your machine and undo any damage it has inflicted in most cases.
Many new viruses have become highly skilled at hiding themselves and may even damage your computer if you remove them improperly. At Planet Cyber, our security professionals will be sure to clear your computer of all viruses, spyware, and worms so that you can get back to work without any lingering issues. Call us now

Live Computer Help
When you need computer help and you need it FAST, there's no better place to turn than Planet Cyber. We offer live computer help, over the phone or on your computer screen. Our Level 2 Service Manager will answer your call for free, and set you up with either live support or remote computer repair service to fix your computer as soon as possible.
If you are decently computer savvy, you can talk to one of our techs. He will help guide you through the steps of diagnosing and repairing your computer or network problem, stopping to explain whenever necessary. With his voice in your ear, you'll be able to figure out what the problem is, as well as what's the best way to fix it.
If you prefer to let a professional handle everything, we can take control of your computer remotely via the Internet with your approval. With a secure 256-bit connection, we can remotely manage your system, diagnosing and repairing problems from afar. When your computer is fixed, we simply break the connection and return control of your freshly fixed computer to you.  Best of all, you can watch what was done and be able to do it yourself next time!

Network Design And Implementation
Configuring a data network of any kind can be a difficult matter. Properly connecting devices, assigning server priorities, and managing traffic across the network are just a few of the many important decisions that will affect the integrity of your network. An improperly designed data network can result in lags and data loss, and an overall decline in efficiency.
That's why you should call Planet Cyber for all of your network design and implementation needs. Our technologists are certified and qualified to design, maintain, troubleshoot, and repair any and all network issues that may arise.  We have specialists that specialize in managing large networks with more than 1000 users, to small business technologists who have specialty experience with networks that will have less than 100 users.
We also offer maintenance packages on any network we install. We can combine online and onsite maintenance and troubleshooting to keep your voice and data networks in peak form, and we'll even train your staff how to best make use of these tools they have at their fingertips.

Network Security Management
Perhaps the biggest threats to business productivity today come in the form of security breaches. Whether spyware, malicious worms, or hackers, businesses are brought to a grinding halt each day by unwelcome intrusions into their data networks. You can help keep your network safe by having your data network installed and maintained by Planet Cyber.
As anti-virus software and spam filters get more elaborate, hackers find better and better ways to get around them. That's why you need to constantly be updating your network security--to ensure that your network never becomes vulnerable to attack just because it's out of date. Even better, you can just trust your network security management to Planet Cyber and let us handle all of your updates and maintenance to ensure proper security.  We are able to eliminate viruses, spyware, and lost data with our strict adherence to significant security measures, so your business is NEVER at risk.
When you hire us, we assume responsibility for your network security management, and will be sure to update your system as new virus definitions become available. We can conduct these updates via the Internet, so that you don't even need us to visit your office. What's more, should any viruses slip past our defenses, we'll be able to remove them and restore your data network to full efficiency--most of the time, without even interrupting your work day.
Don't trust something as vital as your network security to any company but the best. Our three-step hiring process ensures that we get the most qualified and knowledgeable network security professionals, and we put these pros to work keeping you and your business safe from unwanted traffic.   
If you need to train your staff on how to operate a new computer system, look to online computer training from Planet Cyber. Our team of professionals are not only qualified technology professionals; they are also personable and knowledgeable instructors. They can demonstrate how to perform crucial functions on any new program or hardware system for your whole office.
What's more, our online training is available anywhere that you have internet access! If you're in a remote location, there's no longer any reason to settle for a low-quality instructor or to have to ship in an instructor from a larger city. No matter where you are, a personable, patient, and professional instructor is available to walk your team through their first experience with a new way of working.
What makes online computer training so much better than training software is that you get to ask questions and have them answered in real time online or on the phone. It's as if an actual class is being conducted through your computer system. Computer training can also be done in your home or office.
For efficiency and value, there's no better choice than computer training from Planet Cyber. Our remote training packages are affordable and can be scheduled whenever convenient for you--even at nights or on holidays.   

Online Data Backup
No matter how big or small your business is, it is a sure thing that there are valuable data records that you cannot lose. Whether these are sales sheets with valuable market data to help you plan for future years, or private information about your clients or patients, you need all of the files that your computers contain. With this in mind, it is absolutely critical that you immediately save all your data via an online data backup from Planet Cyber.
Many businesses keep backup disks of their valuable information in the office in case of a computer crash. However, there are situations that can be far more catastrophic than a computer crash--for example, a fire. Paper burns at 451 degrees Fahrenheit, but digital media start to denature and lose data at just a fraction of that temperature. In the event of an office fire, even your backup tapes can be irretrievably damaged.  Planet Cyber can prevent any kind of emergency when it comes to your vital information.  Don't wait until it is too late...
We do have data recovery processes to assist you in the event of a disaster like this, but prevention is your best option. It is the ONLY way to GUARANTEE that all of your files and information will be safe and unharmed.  When you store your vital information via online data backup from Planet Cyber, we upload your files securely from your computer to our database. That way, you have copies of your data in locations other than your office, so that in the event of a catastrophe, you still have access to the data that keeps your business running.
You pay for insurance on your office so that your tables and chairs can be replaced--so think of online data backup as insurance on your information, which is priceless.  It's an excellent precaution for any individual or business to take, and it is certainly a better option than the stress and cost of recovering data from damaged disks and hard drives. 

Online Technical Support
When you need online technical support, call Planet Cyber for the FASTEST and most reliable IT service you can find. We'll work with you to identity your problem and direct you to the most efficient and affordable solution to that problem. We are honest and straightforward, and we do all we can to help you out and solve your problems quickly and easily.
When you call us, a service manager, who will ask you a few questions, will answer your call your service manager will then help you decide the best course of action. Sometimes this is a service call, sometimes onsite service, and sometimes-online consultation or repairs.
Our service manager then finds the technologist most qualified to work on your problem. We have a broad base of specialists, so that our customers get to work with people who have the easiest time identifying and removing their specific problems. We have separate security, networking, hardware techs and many more, so that no matter how big or small your problem is; we have someone here ready to fix it.
No other IT service company can offer you the expertise and dedication that we can. In our 6 years of business, we have expanded because of the high demand for our award winning quality service and attentive care of our customers, so call us today and talk to a service manager about you computer issues.  

Onsite Computer Services
For many people who rely on computers to run their business, there's enough to do to keep the company running without have to learn the entire computer system oneself. The only downside to this is that when you need computer services, you have to depend on other businesses to help you with your computer troubles. Unfortunately, many computer services companies take advantage of the naivety of their clients, and gouge prices just because they can.  They may also make you wait around for them without giving you an appointment time, or worse, days before they show up.
At Planet Cyber, you will be matched with the tech that can best address your problems.  You can even talk to our service manger and get an estimate of the cost to have an onsite computer services technician come repair your devices, or better yet, whether it is even WORTH IT to you to work on your machine. Other companies will charge you as much as $100 just for the examination, even before they start to fix anything.
When you choose Planet Cyber, you're not just getting the best technicians in the business--you're getting them FAST and for a fair price. We know that our professional services are in demand, so we don't ever need to fabricate charges like travel fees or consultation fees. Instead, we are up front and honest with our customers, and give them the best deal that we can to get them out of their computer troubles.
Do you REALLY know what your employees are doing?  Are you losing 1000's of dollars a month on employees who you suspect are not performing, but unable to prove it?  Any smart business owner wants to know exactly what's happening in his company at any given time. However, we also know that employees will act differently when the BOSS is present. Security cameras can help keep an eye on what's happening in the office on any given day--but you really don't get a full picture without remote computer monitoring from Planet Cyber.  You can tell if your employees are surfing personal sites, instead of business, chatting with friends instead of work, stealing from company resources.  The amount of information you can obtain will allow you to make informed decisions for the betterment of your company.
With this service, you can access the computers on your business network from anywhere in the world. The person using the machine doesn't have to know that you are watching, but your monitor will show just what theirs does! That means that you can easily catch employees who are playing games or surfing the Internet instead of actually doing their jobs.
This service is also very helpful on POS machines. When you use a computer-based cash register, you can watch undetected as employees ring up sales. Any unauthorized discounts or suspicious transactions will catch your eye immediately, and you'll have the proof you need to take disciplinary action.
Such acts of employee monitoring are perfectly legal, and more than justified when you suspect someone isn't doing the job that you pay them to. Inefficiency and theft are a company's biggest sources of loss, and you can curb both of these just by letting your workers know that you have the power to watch them any time that you like. To improve your company's efficiency, save money, and have peace of mind,